Playfully Ever After Blog — Customer Service

Playfully Ever After was featured in the Small Business section of the Costco Connect Magazine for their superior customer service. The article titled, Creative Solutions Turn Unhappy Customers into Loyal Clients, shared a story about Playfully Ever After's dedication to customer service. Article Exceprt: Speed is of the essence, too. John Burger, a Costco member in Rowlett, TX, monitors his online store, Playfully Ever After (www.playfullyeverafter.com), daily for customer comments. When a customer leaves a negative rating, he and his wife, Adrienne, get to work. Once, a customer throwing a Rapunzel-themed birthday party in tow days received a Cinderella costume...