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Please email us at info@playfullyeverafter.com and we will get back to you as soon as possible. We respond to most emails within 1 business day. But in case we take longer, we apologize now. We are a family-owned company with a big family and one of our kids probably left the tub running and flooded the house while another decided to cut their siblings' hair and another drew a mural on the living room wall and another decided to hide my glasses which made it impossible for me to read my emails in my blinded state.

But usually we respond within 1 business day.