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Return Policy

30-DAY RETURN POLICY

We know you will be pleased with our high quality toys, costumes and other items. If for some reason you are unsatisfied with any of our items or find any defective clothing, the Playfully Ever After return and refund policy is as follows:

Returns & Exchanges: We are so confident you will love our products, we will allow returns for any reason! If you are not satisfied with your purchase, we have a no questions asked return policy. Feel free to return or exchange your item within 30 days of purchase. 100% of the purchase price will be refunded to your credit card if you are unsatisfied in any way.

Refund of payment will occur within 3 business days after the product is received back at our location. 

 

In order to return or exchange your item, you will need to follow these steps:

1. Request an RMA number by emailing us at info@playfullyeverafter.com, within 30 days of purchase. Please include your order # so we can find your order information.
2. Send the item back to us using the RMA number and address provided to you within 10 days of receiving the RMA number.
3. We will process the return or exchange within 5 business days of receiving the item.